Name

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The Power of a Name

Magazine names are important because they do much more than identify a publication. The name is the beginning of the magazine’s identity. Before someone sees the articles, photography, or design, the name has already created an expectation.

Think about names such as Time, People, Vogue, Forbes, GQ, or Life. They are short, memorable, and loaded with meaning. People immediately puts human beings and their stories at the center. Vogue suggests style and what is fashionable. Life promises something much broader—the human experience. And GQ, originally Gentlemen’s Quarterly, developed into a name associated with men’s style, culture, and lifestyle.

A magazine's name works much like a person's name. A person's name begins as an identifier, but over time it accumulates meaning. Names are surprisingly powerful. Using someone’s name in conversation can make an ordinary interaction feel more personal, attentive, and human. A name is more than a label—it is closely tied to identity, belonging, and recognition. My dad and I share the same first name. However, my nickname Chip was given because my parents felt I was so similar to my dad that I was a “chip off the old block”!

Names are surprisingly powerful. Using someone’s name in conversation can make an ordinary interaction feel more personal, attentive, and human. A name is more than a label—it is closely tied to identity, belonging, and recognition. My dad and I share the same first name. However, my nickname Chip was given because my parents felt I was so similar to my dad that I was a “chip off the old block”!

Have you ever been somewhere you didn't know many or any people, and suddenly you hear someone call your name? Maybe it was across a crowded room. Maybe it was someone you had met only once before. Perhaps it was a person you didn't expect to remember you.

That just happened to me. I was recently in a different city at a large event with thousands of attendees. I did not know a single person there. All of a sudden, I heard someone calling my name from behind me. I turned around and recognized that it was someone I have not seen in many years.

There is something about being in an unfamiliar place, far from home and hearing your name that immediately gets your attention. You turn around. You smile. And sometimes you think, they remembered me. It seems like such a small thing. After all, a name is simply a few letters put together. Only four letters for me. But those letters represent something much bigger.

One of the most powerful words we can say to another person may simply be their own name. Our names are among the first things given to us in life. Before we have accomplishments, careers, titles, reputations, possessions, or stories to tell, we have a name. Over the years, that name becomes connected to everything we experience. It appears on report cards and cakes, diplomas and job applications, wedding invitations, and hospital records. It is spoken by people who love us and occasionally by people who aren't particularly happy with us.

Remember when your mother or your spouse called you by your entire government name? You knew immediately that the conversation was probably not going to go well.

Our names become intertwined with our identity. That's why it can feel so good when someone remembers ours.

Some mornings instead of making coffee I will walk into the coffee shop near my home, and I always hear "Good morning, Chip." Often my name and a special message are written on the cup. Has that happened to you? When it does, Something changes. You're no longer just the next customer in line. You've been recognized. And recognition is something almost everyone needs. I also use the baristas names when I speak with them.

There is a message hidden inside using someone's name.

I see you.

I remember you.

You aren't invisible to me.

Think about how many people we encounter who can easily become almost invisible in our everyday lives. The person cleaning the office. The cashier ringing up our groceries. The security guard we pass every morning. The server bringing our food. The new employee sitting quietly in the meeting. The person working behind the counter. We may see these people repeatedly without ever learning their names.

But something changes when we do.

"Thank you" is kind.

"Thank you, Maria" is personal.

"Good morning" is friendly.

"Good morning, James" says something more.

The difference is only one word.

But sometimes one word can make all the difference.

I've spent many years working with people, and I've learned that leadership isn't only found in the big decisions we make. Leadership often reveals itself in the little things. Knowing someone's name is one of them.

Organizations naturally depend on numbers. We have employee numbers, performance measurements, productivity reports, budgets, dashboards, work orders, percentages, and objectives.

Those things are necessary.

But behind every number is a name. And behind every name is a person. A person with a family. A person with responsibilities. A person who has good days and difficult ones. A person who wants to know that what they contribute matters. It's possible to manage numbers without really knowing people. Leadership asks us to do both.

When I say, "Great job," I'm recognizing the work. When I say, "Nick, great job," I'm recognizing the person who did it. That small distinction matters.

There is another part of using someone's name that deserves attention. Learn how to pronounce it. Sometimes we encounter names that are unfamiliar to us. Rather than avoiding the person's name because we're afraid of saying it incorrectly, we can simply ask.

"Would you tell me how you pronounce your name?" There is nothing embarrassing about asking. In fact, the question itself can communicate respect. It says that your name matters enough for me to learn it.

And if we get it wrong? Try again. Learning someone's name shouldn't be about demonstrating how good our memory or pronunciation is. It should be about showing another person that they are worth the effort.

Of course, there is an even greater challenge. It is one thing to know someone's name. It is another thing to know the person. Maybe someone mentioned that their mother was having surgery. Ask how she's doing. Maybe they told you their child was graduating. Ask how graduation went. Maybe they were working through a difficult project. Ask how it turned out. Maybe they shared a goal they were trying to accomplish. Remember it.

Those little follow-up questions communicate something even more powerful than remembering someone's name. They say, I listened. And perhaps that is what most of us are really looking for. Not attention. Not recognition for recognition's sake. Just evidence that somewhere along the way, another human being noticed us and cared enough to remember.

Here's a little challenge for all of us. Think about the places you regularly go. Your workplace. Your neighborhood. Your gym. Your favorite restaurant. Your grocery store. Your coffee shop. Your place of worship.

Is there someone you regularly see whose name you don't know? Ask them. "My name is Chip. What's your name?"

Then remember it. The next time you see that person, use it. Watch what happens. You might get a smile. You might start a conversation. You might learn something about someone you've walked past a hundred times. And you might discover that a stranger was only a name away from becoming an acquaintance—or perhaps even a friend.

We sometimes believe making a difference in another person's life requires doing something extraordinary. Usually, it doesn't. Hold the door. Look someone in the eye. Listen when they speak. Say thank you. Ask how they're doing—and actually wait for the answer. Remember something they told you. And learn their name.

Because in a world where people can easily become numbers, usernames, email addresses, job titles, customer accounts, or faces passing in a hallway, using someone's name restores something deeply human to the interaction.

It says:

I see you.

I remember you.

You matter.

Maybe that's why one of the most powerful words we can ever say to another person isn't some profound piece of wisdom.

Maybe it's simply...

their name. 

Have you ever thought about when your name is mentioned, what image of you comes up in the mind of the hearer? In a future post I want to chat about that. While you were not able to select the name you were given at birth, it is really up to you how that name will be received by others.

Until next time,

Take care of yourself and each other!

Chip

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